This Privacy Policy explains how Logicanvas.io (“we”, “us”, “our”) handles personal information when you visit https://logicanvas.io, https://plugins.logicanvas.io, or contact us about our services.
1. Information we collect
- Contact details — name, email, company, and message content when you use our contact forms or email us.
- Project information — details you share for proposals, delivery, billing, and support.
- Technical data — IP address, browser type, device, and basic usage logs from hosting and security tooling.
- Payment records — invoice and transaction metadata processed via our payment providers (we do not store full card numbers on our servers).
2. How we use information
- Respond to enquiries and provide services.
- Prepare proposals, deliver projects, and invoice.
- Operate, secure, and improve our websites.
- Comply with legal and accounting obligations.
- Send service-related updates you request or that are necessary for an active engagement.
We do not sell your personal information.
3. Legal bases
Where applicable privacy laws require a legal basis, we rely on contract performance, legitimate interests (running and securing our business), consent where you give it, and legal obligation.
4. Sharing
We may share information with trusted processors who help us operate — for example email delivery, hosting (such as Cloudflare), analytics if enabled, accounting tools, and payment processors — under appropriate agreements. We may disclose information if required by law or to protect rights and safety.
5. Retention
We keep contact and project records for as long as needed to provide services, resolve disputes, and meet legal retention requirements, then delete or anonymise when no longer required.
6. Security
We use reasonable technical and organisational measures to protect personal data. No method of transmission or storage is completely secure.
7. Cookies & similar technologies
Our sites may use essential cookies for security and performance, and optional analytics cookies where configured. You can control cookies through your browser settings.
8. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. Contact hello@logicanvas.io to make a request. You may also lodge a complaint with a supervisory authority where applicable.
9. Children
Our services are directed to businesses and adults. We do not knowingly collect personal information from children.
10. International transfers
We and our processors may process data in countries other than yours. Where required, we use appropriate safeguards for such transfers.
11. Related policies
See also our Terms & Conditions, Refund Policy, and Project Policy.
12. Contact
Privacy questions: hello@logicanvas.io.